Korean Wonder

KoreanWonder rewards points program rules

The online store koreanwonder.com offers its customers a loyalty program that allows them to earn bonus points for purchases and redeem them for discounts on future orders. The program’s goal is to thank our customers for their trust and make shopping at KoreanWonder even more rewarding.

1. General provisions

The bonus points program is available to registered customers of the koreanwonder.com store. By making purchases on the website and participating in the program, customers automatically agree to these bonus points rules.

Bonus points are awarded for purchases and can be used to receive a discount on subsequent orders.

2. Accrual of bonus points

Bonus points are awarded for orders that have actually been paid for.

  • For every 50 euros spent in the store, the customer receives 1 bonus point.

  • The accrual is made on the order amount after applying discounts and excluding delivery costs (unless otherwise specified).

  • Points are awarded after payment is confirmed and the order is processed by the store.

  • In some cases, accrual may occur after the order is delivered.

Accrued points are displayed in the user’s personal account on the website koreanwonder.com.

3. Using bonus points

Accumulated points can be used to receive a discount when placing new orders.

  • 1 bonus point equals 1 euro discount.

  • Points can be used in full or in part when placing an order.

  • The customer can apply available points at the checkout stage.

  • After applying the points, the final cost of the order will be reduced by the corresponding amount.

  • Bonus points can only be used for purchases on koreanwonder.com and cannot be exchanged for cash.

4. Returns and cancellations of orders

In case of return of goods or order cancellation:

  • points awarded for this order may be cancelled;

  • if points were used to pay for an order, they can be returned to the customer’s bonus balance.

The final decision on whether to award or refund points is made by the store in accordance with the returns policy.

5. Limitations

Bonus points:

  • cannot be exchanged for cash;

  • cannot be transferred to other users;

  • valid only on purchases made on koreanwonder.com.

The store may impose additional restrictions on the use of points for certain promotions, special offers, or for certain product categories.

6. Change of program rules

KoreanWonder reserves the right to change the rules of the bonus program, including the terms of accrual and redemption of points. All changes take effect upon publication on the website.

7. Customer support

If a customer has any questions regarding the accrual or use of bonus points, they can contact customer support via the contact form on koreanwonder.com.

By using the KoreanWonder store’s bonus system, the customer confirms their agreement with these loyalty program rules.